Responsible Gambling

At RingoSpin, we believe gaming should always be fun, safe, and within your control. Whether you enjoy spinning the pokies, placing a punt on the footy, or having a crack at a new game during a quiet arvo, your wellbeing comes first. This page outlines the tools, support, and guidance available to help you stay in control of your play.

We are committed to promoting responsible gambling practices for our Australian players and supporting anyone who may be experiencing difficulties.

Our Commitment to Safe Play

We aim to provide a secure and transparent gaming environment where players can enjoy themselves responsibly. This means:

Encouraging healthy gambling habits.
Providing tools to manage your activity.
Offering clear information about risks.
Supporting players who need help.

Gambling is not a way to make money. It should be treated as entertainment, like going to the movies or watching the AFL or NRL — enjoyable, but with limits.

Understanding Responsible Gambling

Responsible gambling means staying in control of your time, money, and emotions while playing. It involves:

Only gambling what you can afford to lose.
Setting personal limits before you start playing.
Avoiding chasing losses.
Taking regular breaks.
Not relying on gambling as a source of income.

For most punters, pokies and other games are a fun way to unwind. But for some, it can become difficult to manage. Recognising early signs can make a big difference.

Signs You May Need Support

If you notice any of the following, it may be time to reassess your gambling habits:

Spending more money than planned.
Chasing losses or increasing bets to recover money.
Feeling stressed, anxious, or irritable when not gambling.
Borrowing money or selling items to continue playing.
Hiding your gambling activity from friends or family.
Neglecting work, relationships, or responsibilities.

Acknowledging these signs is not a weakness — it’s the first step toward regaining control.

Tools to Help You Stay in Control

RingoSpin provides several responsible gambling tools designed to help you manage your activity effectively.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account.

Limits apply to all payment methods, including PayID, POLi, BPAY, cards, and crypto.
Once set, limits cannot be increased immediately — this helps prevent impulsive decisions.
Decreases to limits take effect instantly.

Setting a deposit limit is one of the simplest and most effective ways to stay within budget.

Loss Limits

Loss limits allow you to cap the amount you are willing to lose over a specific period.

Helps prevent chasing losses.
Keeps gambling within entertainment spending.
Can be adjusted with a cooling-off period applied to increases.

Session Time Limits

It’s easy to lose track of time while playing pokies. Session limits help you stay aware.

Set reminders for how long you’ve been playing.
Receive notifications when your session is nearing its end.
Automatically log out after a defined period if needed.

Cooling-Off Periods

If you feel like you need a short break, you can activate a cooling-off period.

Available from 24 hours up to several weeks.
During this time, you cannot log in or place bets.
Your account remains intact and can be reactivated after the period ends.

Cooling-off is ideal if you want to step back and reset without making long-term decisions.

Self-Exclusion

For players who need a longer break, self-exclusion is available.

Options range from several months to permanent exclusion.
During this time, your account is fully restricted.
You will not be able to access games, deposit funds, or place bets.

Self-exclusion is a strong and effective step if gambling is becoming difficult to control.

Managing Your Spending

Using Australian-friendly payment methods like PayID, POLi, BPAY, and prepaid options such as Neosurf can help you maintain control over your spending.

Tips for managing your gambling budget:

Use a separate entertainment budget in AUD (A$).
Avoid using credit cards or borrowed funds.
Track your deposits and withdrawals regularly.
Withdraw winnings instead of reinvesting everything.

Instant deposit methods like PayID are convenient, but they also require discipline. Set limits before you play to avoid impulsive decisions.

Gambling and Mental Health

Gambling can sometimes be linked to stress, anxiety, or other emotional challenges. If you find yourself gambling to escape problems or improve your mood, it may be time to seek support.

Healthy alternatives include:

Spending time with friends or family.
Engaging in hobbies or sports.
Taking breaks from screens and online activity.
Talking to someone you trust.

You’re not alone — many Australians face similar challenges, and support is always available.

Protecting Minors

RingoSpin strictly prohibits underage gambling.

You must be 18 years or older to create an account.
Identity verification checks are conducted to ensure compliance.
Parents and guardians are encouraged to monitor internet usage.

To help protect minors:

Do not share your account details.
Use parental control software on shared devices.
Keep payment methods secure.

Australian Regulations and Player Protection

While RingoSpin operates online, we recognise the importance of Australian regulatory standards and player protections.

The Australian Communications and Media Authority (ACMA) oversees online gambling compliance and works to protect consumers from illegal or harmful services.

We align with responsible gambling expectations by:

Providing clear tools for player control.
Promoting safe gambling messages.
Supporting access to help services.

Support Services in Australia

If you or someone you know needs help, free and confidential support is available across Australia.

Gambling Help Online.

Website: gamblinghelponline.org.au.
Phone: 1800 858 858 (24/7).
Services: Live chat, counselling, self-help.

This is Australia’s national support service, offering immediate assistance for anyone affected by gambling.

Lifeline Australia.

Phone: 13 11 14.
Provides crisis support and emotional assistance.

Beyond Blue.

Phone: 1300 22 4636.
Supports mental health and wellbeing.

These services are confidential, free, and available around the clock.

Tips for Staying in Control

Here are some practical ways to keep your gaming experience positive:

Set a budget before you start playing.
Decide how long you’ll play and stick to it.
Avoid gambling when upset, tired, or under the influence.
Take regular breaks — even a short walk can reset your mindset.
Treat winnings as a bonus, not income.

Think of gambling as entertainment — like watching the Melbourne Cup or enjoying a few spins on the pokies — not a financial strategy.

Support from RingoSpin

Our support team is available to assist with responsible gambling tools and account settings.

We can help you:

Set or adjust limits.
Activate cooling-off or self-exclusion.
Provide guidance on safer play.

If you ever feel unsure about your gambling habits, reaching out is a positive step.

Final Thoughts

Gambling should always remain a fun and controlled activity. Whether you're spinning pokies or placing a casual punt, staying aware of your limits ensures it remains enjoyable.

If it ever stops feeling like fun, take a break, use the tools available, or reach out for support. There’s always help available — and taking action early can make all the difference.